Rod Brown Co-Founder & CEO
Rod’s passion is building large-scale operations that genuinely transform service for everyone. Since leaving the Royal Navy he’s run B2B and B2C service businesses and was MD of start-up The PC Guys – the UK’s fastest growing home technology solution provider – before selling to Tesco where he became Retailing Services Director. A visionary business strategist, he’s worked for McKinsey & Co, holds an MBA from London Business School and has lectured at Cambridge University.
John Cushing Co-Founder & COO
A born entrepreneur, John shares Rod’s obsession with service excellence and brings an invaluable people focus and can-do dynamism to the team. Once listed in the top 1% of youngest UK Company Directors, he founded an innovative recruitment business before spinning out PPR, the UK’s largest provider of contracted B2C in-home services. His meticulous understanding of how operationally sound, large-scale businesses should work means he always, always puts the customer first.
Adrian Lewis CFO
A complex business like MCADO needs a moneyman who combines a keen head for numbers with tried-and-tested entrepreneurial flair. Enter unflappable Adrian, a seasoned financier with a unique mix of skills gleaned from experience in small start-ups through to Finance Director in Tesco’s international division.
Ivan Bates Head of Intelligence
Ivan was a British Army Major until 2013, specialising in human intelligence and analytics. Combine this experience with his computer science degree from Cambridge University, and you get a unique perspective on the design and operation of intelligent business systems. His specialist skills are hugely relevant at MCADO where it’s crucial we know who we’re dealing with operationally – reliable service delivery depends on it.
David Howdle Head of Systems Development
David brings a valuable combo of Australian ingenuity and global expertise to MCADO, where he runs all software and design elements of operations and business development. He was Director of IT and Strategy at multi-national premium eyewear brand Luxottica but, despite his extensive top-level experience, hasn’t lost his touch when it comes to cutting code.
Colin Goldring Head of Business Support
Colin’s the one who makes sure we practice what we preach here at MCADO. After spending the first half of his working life in the army, he turned his years of experience to extraordinary use in the business world, helping multinational retailers and Government divisions improve their working practices. When it comes to effective communication and strategy planning, he knows all there is to know.
Craig Raine Managing Director, Opun
The former MD of Fujitsu Telecommunications, Craig was responsible for the pan-European in-home service delivery of contracts on behalf of Virgin Media, BT and many others. He has highly relevant operational experience on a massive scale.